Bonjour,
Nous rencontrons un souci avec la synchronisation des mails.
Certains mails, bloquent la synchro dans crème. il faut les enlever a la main dans la boite mail pour pourvoir débloquer.
nous sommes sous crème 2.5 en docker
au niveau des logs j'ai
Code : [2024-07-10 15:29:57] ERROR - creme.creme_core.creme_jobs.base :
Traceback (most recent call last):
File "/srv/creme/venv/lib/python3.8/site-packages/creme/creme_core/creme_jobs/base.py", line 119, in execute
self._execute(job)
File "/srv/creme/venv/lib/python3.8/site-packages/creme/emails/creme_jobs/entity_emails_sync.py", line 265, in _execute
if self._create_email_to_sync(
File "/srv/creme/venv/lib/python3.8/site-packages/creme/emails/creme_jobs/entity_emails_sync.py", line 213, in _create_email_to_sync
person=cache.get_entity(sender, owner),
File "/srv/creme/venv/lib/python3.8/site-packages/creme/emails/creme_jobs/entity_emails_sync.py", line 83, in get_entity
entity = EntityCredentials.filter(
File "/srv/creme/venv/lib/python3.8/site-packages/creme/creme_core/auth/entity_credentials.py", line 155, in filter
queryset=queryset.filter(cls._build_sandbox_Q(user)),
File "/srv/creme/venv/lib/python3.8/site-packages/creme/creme_core/auth/entity_credentials.py", line 113, in _build_sandbox_Q
teams = user.teams
File "/srv/creme/venv/lib/python3.8/site-packages/creme/creme_core/models/auth.py", line 1081, in teams
assert not self.is_team
AssertionError
et aussi
Code : [pid: 51|app: 0|req: 2268/5237] 172.27.0.1 () {64 vars in 1381 bytes} [Wed Jul 10 15:32:07 2024] GET /emails/synchronization/portal => generated 37403 bytes in 88 msecs (HTTP/1.1 200) 9 headers in 398 bytes (1 switches on core 0)
/srv/creme/venv/lib/python3.8/site-packages/formtools/__init__.py:2: DeprecationWarning: pkg_resources is deprecated as an API. See https://setuptools.pypa.io/en/latest/pkg_resources.html
from pkg_resources import DistributionNotFound, get_distribution
Merci d'avance!
Bonsoir,
je regarderai ça après mes vacances (donc oui il y aura plus de délais que d'habitude). Le 2ème message n'est pas inquiétant, en revanche il semble que vous ayez trouvé un bug (ça a l'air en lien avec les équipes -- j'espère que vous en utilisez sinon je ne comprends pas haha).
Désolé pour le timing un peu nul.
À bientôt !
Bonjour, pas de soucis pour le délai!
Il y a bien 2 équipes crées.
Bonnes vacances!
Voici d'autres erreurs que nous avons :
Code : [2024-07-17 14:28:21] ERROR - django.request : Internal Server Error: /emails/synchronization/email_to_sync/accept
[pid: 51|app: 0|req: 3102/6770] 172.27.0.1 () {68 vars in 1399 bytes} [Wed Jul 17 14:28:21 2024] POST /emails/synchronization/email_to_sync/accept => generated 64 bytes in 249 msecs (HTTP/1.1 500) 8 headers in 278 bytes (1 switches on core 0)
[2024-07-17 14:28:34] ERROR - creme.creme_core.middleware.exceptions : Error (status=409)
Traceback (most recent call last):
File "/srv/creme/venv/lib/python3.8/site-packages/django/core/handlers/base.py", line 197, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "/srv/creme/venv/lib/python3.8/site-packages/django/views/generic/base.py", line 104, in view
return self.dispatch(request, *args, **kwargs)
File "/srv/creme/venv/lib/python3.8/site-packages/creme/creme_core/views/generic/base.py", line 381, in dispatch
return super().dispatch(request, *args, **kwargs)
File "/srv/creme/venv/lib/python3.8/site-packages/django/views/generic/base.py", line 143, in dispatch
return handler(request, *args, **kwargs)
File "/srv/creme/venv/lib/python3.8/site-packages/creme/emails/views/synchronization.py", line 321, in post
raise ConflictError(
creme.creme_core.core.exceptions.ConflictError: Vous ne pouvez pas supprimer les dernier destinataire.
[2024-07-17 14:28:34] WARNING - django.request : Conflict: /emails/synchronization/email_to_sync/90/recipient/delete
[pid: 52|app: 0|req: 1656/6771] 172.27.0.1 () {68 vars in 1425 bytes} [Wed Jul 17 14:28:34 2024] POST /emails/synchronization/email_to_sync/90/recipient/delete => generated 54 bytes in 24 msecs (HTTP/1.1 409) 8 headers in 265 bytes (1 switches on core 0)
[2024-07-17 14:28:55] ERROR - creme.creme_core.middleware.exceptions : Error (status=500)
Traceback (most recent call last):
File "/srv/creme/venv/lib/python3.8/site-packages/django/core/handlers/base.py", line 197, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "/srv/creme/venv/lib/python3.8/site-packages/django/views/generic/base.py", line 104, in view
return self.dispatch(request, *args, **kwargs)
File "/srv/creme/venv/lib/python3.8/site-packages/creme/creme_core/views/generic/base.py", line 381, in dispatch
return super().dispatch(request, *args, **kwargs)
File "/srv/creme/venv/lib/python3.8/site-packages/django/views/generic/base.py", line 143, in dispatch
return handler(request, *args, **kwargs)
File "/srv/creme/venv/lib/python3.8/site-packages/creme/emails/views/synchronization.py", line 158, in post
self.perform_operation(e2s)
File "/srv/creme/venv/lib/python3.8/site-packages/creme/emails/views/synchronization.py", line 232, in perform_operation
folder = get_folder_model().objects.get_or_create(
File "/srv/creme/venv/lib/python3.8/site-packages/django/db/models/manager.py", line 87, in manager_method
return getattr(self.get_queryset(), name)(*args, **kwargs)
File "/srv/creme/venv/lib/python3.8/site-packages/django/db/models/query.py", line 916, in get_or_create
return self.get(**kwargs), False
File "/srv/creme/venv/lib/python3.8/site-packages/django/db/models/query.py", line 640, in get
raise self.model.MultipleObjectsReturned(
creme.documents.models.folder.Folder.MultipleObjectsReturned: get() returned more than one Folder -- it returned more than 20!
[2024-07-17 14:28:55] ERROR - django.request : Internal Server Error: /emails/synchronization/email_to_sync/accept
Bonjour,
à propos de votre première erreur, avez vous dans votre configuration des synchro de mails assigné en tant que "Propriétaire par défaut" une équipe ?
Bonjour,
Désolé pour ma réponse tardive.
Effectivement dans les configurations de synchro de mail, le propriétaire par défaut est bien l’équipe.
Bonne journée
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